Microgaming is the developer behind the games available at JackpotCity and this robust software is the reason the games play just as well through a browser as an application, and on mobile devices as on desktop computers. Whether you are using Apple, Android, Windows, Blackberry or any other handsets and operating systems, you can expect smooth and seamless navigation and gaming time after time.
Let's face it: online gaming sites, no matter how hard they try, aren't anything like Las Vegas casinos. No matter how much glitz and glamour the land-based venues try to add to the mix, they seem to fall short. Canadians are realizing this in record numbers. The government of Ontario is actually closing some of its slots brick & mortar outlets because revenue isn't what it used to be.
We look for a variety of customer support options and test for responsiveness in dealing with issues. As a minimum, we look for email and live chat customer support, whilst telephone support with a CA toll number gives the site plus points. Increasingly casino sites are offering new ways for players from Canada to get in touch such as Skype and WhatsApp – we point these out too.
All of these aspects are given a score out of five. These scores are then collated to produce an overall rating, which makes it easy to compare the pros and cons of different casino services in a matter of minutes. Each player will benefit from different things, so while the highest ranked site overall might be best for a newcomer, established players might prefer a more tailored site.
If you were to visit the likes of Las Vegas or Atlantic City, you may receive what is fondly known as a “comp”. This is usually a small gift from the casino and could include anything from a free night’s stay to a free buffet or even a complimentary limo. However, seeing as you’re playing online and don’t need free dinners or limo rides, online casinos have chosen to offer their players casino bonuses instead.